The Cocoon Team
Needing to take a different approach Chris Wootton and Ken Gliddon formed
Cocoon in 2004; they wanted to make a real difference “We both found
throughout our careers that working with software resellers was not always
a great experience. We were looking for a trusted partner who wanted to take
the time to understand our business and not just sell us software as a solution”.
Searle Goott came on board as a Director in 2009 with the merger of e-Cocoon
and Accstar Ltd.
Our beliefs are simple focusing on service not sales
“Being on the cold face of sales focused resellers made us determined to create a company that puts
service and knowledge at the heart of everything we do. It is our people and how they interact with
our customers that makes us unique, we want our customers to work with us as trusted partners, not
just another reseller who can provide software”.
Cocoon’s approach is to understand our client’s processes BEFORE suggesting a solution – this
approach ensures the solution fits real life and not the perceived problem. Using this methodology has
resulted in excellent success stories which you can read about in our Testimonials and Case Studies.
Cocoon is also unique in the reseller industry in that we also have a world class development and
integration team. This allows us to develop solutions for your business and not be constrained by the
typical software boundaries of other resellers.
We are always happy to receive feedback or just hear your thoughts on Cocoon or any other subject. If
you would like to contact Chris, Ken or Searle directly, please call +44 (0)1923 201999.
