Customer Testimonials
Please read a selection of testimonials from our customers.
Cocoon has provided Sun andiPOS support to the IoD for a number of years. They
are fully aware of our working methods and use of Sun. They are experts in financial
systems and IT. Cocoon fully understands Sun and the IoD’s working methods. They
are able to translate our business requirements into working solutions. They know
what will and won't work both technically and in practice.
Kirsty Pockson - Finance Manager - Institute Of Directors
The training was a complete success – we all thought your consultant was brilliant. Our reporting
capabilities will be vastly improved, and we were especially impressed with how he dealt with our
different levels of prior knowledge.
Jennie Gavin - Cost Accountant - Midland HR
Cocoon differs from other SunSystems suppliers in the level and quality of service they provide.
We always get a prompt response to all of our queries via email, phone call or Webex session and
the support team guides you through the process in a friendly and easy to understand manner.
Marta Diaz De Cerio Alberdi - Systems Accountant - King Sturge LLP
The service was friendly - it was personal, exquisite and efficient. Cocoon really went the extra mile.
I had complete faith in them and I knew that whatever challenges there were, Cocoon would offer an
alternative, informed solution.
Janine Thomsen - Director of Finance - One Aldwych London
We originally purchased iPOS from our SunSystems support company; however we transferred our support at
the earliest opportunity to Cocoon. They are much more knowledgeable and experienced with iPOS and can
provide a greater level of support than our original supplier. Cocoon has been instrumental in evolving this
product and knows how to apply it in various different circumstances, and we are very glad to have the
benefit of their experience. We also find them to be very responsive with an unrivalled level of support for
both SunSystems and iPOS.
Finance Department – Centrepoint